The SSL Store Reviews

5 star for Samantha for timely and professional response all the time by addressing the issue and finding solution all the times.

Samantha did a big help with assisting me to complete my application! Unlike other agents, Samantha made sure and communicated with vendor. I hope other agents turns up their standards and do what Samantha did!

Awful service. They are brokers, not issuers. The certificate I got has no "Issuer" and "Issued to" attributes. While this is not a problem in most cases, it is not trusted by some strict services and in our case, we have to bin it.
The issuer said we should contact the reseller and the reseller is not responding either to email, chat, and phones put you in queues or voicemail.

Samantha was unbelievable! Such wonderful support (thank you for the candle riddle :)

Samantha in customer support was outstanding on the phone and using chat for links and docs I needed. I purchased a certificate 3 days ago, but my site was still showing "not secure." First I spent a lot of time with my host provider support, but they couldn't see the problem.
Samantha, however, found it right away (I hadn't uploaded the certificate) and guided me step-by-step to get it done. A few times I was on the edge of getting really frustrated, but her calmness and patience got me through it.
She's super knowledgeable, professional, and extraordinarily patient. Plus, she's able to imagine exactly where the customer is at and what instructions are needed—empathy is her super-power. She should be training other customer service reps everywhere.
Thank you Samantha! You saved my day.

Mit the technician went above and beyond to explain to me the right SSL to have and also how to order the items correctly and install them going forward

GOT STUCK IN CROSS PLATFORM INSTALL AND YOUR TECH WHIZZED RIGHT THROUGH THE PROBLEM. VERY SATISFIED

Mit in tech support is an individual well worthy of praise and acknowledge and one whom the new employees as well as the old ones should look up to as an example of what to strive for when attempting to perform the best quality of customer service possible. You are VERY luck to have someone like Mit in your employee. I would hire him in a minute. If I were you I would provide Mit with as much advancement opportunity as possible related to position and salary. Congratulation on having Mit in your organization! Please feel to reach out to me at 505-349-4553 Sincerely, Dominic Giammette, President of 15 West., Inc.

Ankur help me to resolve my problem. He took me step by step until I got my SSL certificate installed on my webpage. I am sorry I only can put 5 stars otherwise I would put 10 stars!!!

I contacted support through online chat and it was Richa of Support who took my case and followed-up on my ticket. She replied to all my requests and was very patient and understanding throughout the process. Her support was timely and she did an amazing job in finally getting all things in order until our issue was resolved. Thank you for the support, keep it up!